I was amazed today to find, as I was acually trying to sign up for thier service, that Quickbooks Online accounting is Windows/IE only "web based software". After a moment of disbelief I hit the live chat feature to offer some thoughts on this approach in the year 2008. I was kindly invited to sign up to be notified when this application "supports more browsers".
What I found particularly quaint was the note they left for me as seen below. Not just a note telling me "sorry dude we don't support any kind of web standards but a "Special" note just for me and my Mac. How nice...
So for anyone out there wondering what one of the fastest ways is to lose a customer... put this message on your site:
